Ratings & Reviews

Overall Rating

4(73 reviews)90.4% of customers recommend this property

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Resident Reviews

Very Nice Place to Livesubmitted by Deirdre H. - |Recommended: YesI love were I live right now, I'm not afraid to walk my dog at night or come in late from an late outing at night. very nice community, very quiet, The only problem I have with noice the people above me, it's like they don't have enough padding under their carpet, so I hear them a lot walking around, but it may be that they are just heavy walkers. The people who work in the office are nice. Porsche who help me was the best ever. I would give her 5 stars anytime.
response from property -Deirdre, we could not be happier to hear your excitement for your home and community. We will also be sure to thank the office team and specifically Portia for going above and beyond. Thank you for taking the time to leave your feedback and for calling Lerner University Square your home. Sincerely, Lerner Management
My 4 Months Living at University Squaresubmitted by Pamela R. - |Recommended: YesI really love living at University Square. The apartment is spacious, the grounds are kept up and the staff members are very professional. The only thing that I don't like is when the main door to our apartment is broken by others. This has occurred at least 3 times since I've been living here. I really feel secure in my building but not so secure when this happens. Maybe there should be another method in securing the locked door. At the moment there has been a screw in our door for almost a week.
response from property -Pamela, we sincerely thank you for taking the time to leave your feedback. We are thrilled to hear how much you love your spacious apartment home and staff in the office. We are happy to hear that your Community Manager has touched base with you and resolved your concerns and the door is now fixed. We will be keeping a closer eye on the door to try and understand why this is a reoccurring issue. Thank you for calling Lerner University Square your home! Sincerely, Lerner Management
Love calling this property homesubmitted by Adrienne T. - |Recommended: YesI have been a tenant since 2014, and I must say, the apartments are very spacious, up-to-date furnishings, clean, maintenance calls are handle in a timely manner. They are on top of repairs, up keep of the property. I love living here and just renewed my lease for another year. I'm very happy here and the rental staff is very professional and courteous.
response from property -Adrienne, we are thrilled to hear that you enjoy living at University Square and that you renewed your lease! I'm sure the staff will be pleased to hear this news. Sincerely, Lerner Management
Overall, a nice place to live.submitted by Maria R. - |Recommended: YesThe grounds are well kept, the maintenance staff is good. d of The office staff overall is professional and helpful. I am not to found of the pre-dated memos that you receive 24 hours before a, filter change etc. if your lucky. If you can send out a pool party notice a week in advance, why can't I get a filter change notice a week in advance
response from property -Maria, we are thrilled to see this 5 star review and hear your great feedback! We will be sure to thank the maintenance and office staff for taking care of you and maintaining a community you enjoy calling home. We are also happy to hear your Community Manager has reached out to you to try and address your concerns over the memos for filter changes. Our goal is to improve your experience. Your feedback is very important to us and we are listening! We hope Delencia adequately addressed this concern. As she mentioned, please feel free to reach out to her anytime. Thank you for calling Lerner University Square your home. Sincerely, Lerner Management
Wonderful and quiet community.submitted by Cynthia F. - |Recommended: YesWonderful, close to stores, shopping centers, and bank. Public transportation is at your feet.
response from property -Cynthia, thank you for providing us with your great feedback! We are thrilled to hear how much you are enjoying the convenient location of your home. Thank you for calling Lerner University Square your home! Sincerely, Lerner Management
Nice Safe Communitysubmitted by Tasha K. - |Recommended: YesI have enjoyed my stay at University Square Apts. I have no complaints regarding staff or maintenance. The property is very clean and updated. I personally have not had issues parking even late evenings. However, rent is getting pricy. I have had issues with hearing upstairs neighbors walking and floors a bit squeaky.
response from property -Tasha, thank you so much for taking the time to leave this great feedback. We will be sure to thank the staff and maintenance for exceeding your expectations. Your Community Manager will be in touch with you shortly to see how we can address your noise concerns. Thank you for calling Lerner University Square your home! Sincerely, Lerner Management
Very Good.submitted by Glen B. - |Recommended: YesGood location. Not enough visitor parking. Neighborhood is very good.
response from property -Glen, thank you for taking the time to rate us and provide us with your feedback. We are very happy to hear you like the location and neighborhood. We will certainly take the visitor parking into consideration for future development. Thank you for calling Lerner University Square your home! Sincerely, Lerner Management
Great place but need some tweakssubmitted by Anna-Kay C. - |Recommended: YesI honestly like the property. The neighborhood is very quiet and seems pretty safe. Parking is horrible though especially for your guests. I don't think there is sufficient parking and often find myself parking several buildings from my apartment. I can hear every single step my neighbor makes above me and it's been 2 months that they claim they're trying to get the neighbor to move and add reinforcement. Overall its a good property but they just need to make a few tweaks and things will be okay.
response from property -Anna-Kay, Thank you for the great review! Your community manager will be in touch with you shortly to try to identify and address each of your concerns regarding the parking issues you've encountered. Please feel free to reach out to her directly at dhairston@Lerner.com any time in order for us to quickly address your questions. We look forward to speaking with you and improving your overall experience. Sincerely, Lerner Management.
Great location, great place to livesubmitted by Won K. - |Recommended: YesI would highly recommend them especially students that attend UMCP
response from property -Won, we really appreciate this wonderful review! We will be sure to thank the team for exceeding your expectations as well. Thanks for providing your feedback and for calling Lerner University Square your home. We would love to hear from you how we can improve our rating and provide you with 5-star service. Sincerely, Lerner Management
Best place ever to live.submitted by John W. - |Recommended: Yesnice quite clean excellent customer service from management team.
response from property -Thank you so much for this excellent 5-Star review, John! Our team will be so happy to hear that you enjoy calling University Square your home! Sincerely, Lerner Management
Fairsubmitted by Ippei S. - |Recommended: NoBasically staff, room, parking and other amenity are better or fair, but walls are very thin.
response from property -Ippei, we strive to deliver our residents and guests with 5-star service and we regret to see we are providing you with fair service. Your Community Manager has emailed you to see what improvements we can make in order to offer you a more pleasurable experience. We can't wait to hear from you and to improve your overall experience with us! Sincerely, Lerner Management
A great place to live.submitted by Brittanie B. - |Recommended: YesI enjoy living here but have mold bin my apartment
response from property -Brittanie, thank you for this 4-star review! We are so happy to hear how much you are enjoying your community and home. We could not be happier to hear you have referred a friend and we hope you enjoy the credit that has been placed on your account! Your Community Manager, Delencia, was on top of it and provided us with a thorough update of your account and let us know she emailed you a follow up. It sounds like maintenance does need to inspect your apartment home and the ticket has been placed, ticket #4131903. We understand you prefer to be present for the inspection. Simply give us a call when you are home and we will coordinate this inspection. We look forward to hearing from you and completing this maintenance ticket for you. Thank you for calling Lerner University Square your home. Sincerely, Lerner Management
Nice,spacious,luxurious and convenient locationsubmitted by Mariam D. - |Recommended: Yesgreat
response from property -Thank you so much for this excellent 5-Star review, Mariam! We are thrilled to hear how much you enjoy your home! Sincerely, Lerner Management
Much better than our last apartment submitted by Lakeecha B. - |Recommended: YesThe renovations are great, the staff is awesome and the neighbors are not bothersome or rude. The only problem here is parking availability.
response from property -Lakeecha, we are thrilled to hear how much you enjoy your home! Thanks for the rating! Sincerely, Lerner Management
Wonderfulsubmitted by Andrea R. - |Recommended: Yeswonderful
response from property -Andrea, thank you for this great review! We are thrilled to hear you are having a wonderful experience with us. We strive to deliver our residents and guests with 5-star service and would love to hear how we can improve your experience overall. Thank you for calling Lerner University Square your home. Sincerely, Lerner Management